Sunday, September 8, 2019

Hospitality Industry ki kahani,meri jubani

                 हॉस्पिटैलिटी इंडस्ट्री  की कहानी ,  मेरी   जुबानी। 

https://www.kakolib.com/2019/09/hospitality-industry-ki-kahanimeri.html

Naye naye  New Delhi ki yis star hotel me join kiya maine,f&B manager ki .Energy bharpur tha ,kuch jyada karne ke liye .Naturally Md ki nazar me aaye the hum .Har srevice me Tapas ki jarurat unko aur G.M sir ko padna chalu ho gaye .Mujhe dayityo  deke nischint rahe sakte the woh .

jaise yisbar ek Mumbai se aa raha hay babaji .Umar 30 ke ander,lekin popularity bahut dur dur tak hay unki .Baba ji asan,pranayam aur aurvedic jodi buti se kamaal kar raha tha woh!Bidesh me bhi unki bhakt mandali hay.Babaji yis mahine ki pandraha tarikh se delhi tour me honge .

Humare M.D log(5M.D,unki 5 biwia,saath me 10 bachche)  unke bhakt mandali me aate hay.Hotel ki sabse sera suit unke liye booked ho gaye .Chandrama banquet hall booked hay Babaji jo anusilan karayenge uske liye .Harwakt paise,paise karne wala log bawaji,bawaji me transfer hogaye !Itne bhakt log aana suru huaa ki mujhe laga delhi Haridwar ho gaye !!!


Me chota sa saher se aaye hay ,Babaji ki entrance dekh ke chakit rahe gaye ,car ki convey,fulo ki har ki pahad aur ful ki pankhdiyo ki chirakna ,mujhey hayran kar diye .Jitne aaye sabhi ne safed kapda pahenke aaye,laag raha tha Ghadi dittergent ki ad chal raha hay .Babaji bakei sunder aur khubsurat tha,sabse badiya tha unke hansi.

Babaji ki hansi hi unka main USP tha .Mere upor tha babaji ki dekhval karne ki aadesh.paanch din ki safar tha unka .dusre din se hi me bahut nazdik aagaye Babaji ki .Dharam katha sunne ki layektha Babaji ki muh se .Kitna emotion jod ke woh bolte the .bhakto brind ki aankho kabhi aashnu ,kabhi khushi ki jhalak dikhai dete the .

Aamir gharane ki ladies log they sankha me bhari rakum.20/22 saal ke ledkiya bhar ke aate the.Hotel ki sale bar gaye .jo log dur se aaye woh romm booke kar liye the pahelei ,fir local aamir the dher sare .Babaji ki skin ki glow dekhne layek tha,sar me tha lamba,kaala ghana bal .unka khana pina tha dry fruits,milk aur veg khana.subhey 4am se asan aur pranayam karte woh.us time pe unka snan bagara complte ho jate hay .sardi garmi me ek hi routine unka. 

Babaji hume sikhay the pranayam aur asan fursat me,hum dono near about same age ke the .unhone mujhe bole they Ritha lagao bal me chamkane lagange bal .Bakei ritha use karke mujhe bahut aachcha result mila.Pranayam sikhaye the mujhe ,mere ander se gussa chale gaye .

M.d bola 'Tapas,babaji ki kirpa to tumhara upor pade hay,dekhna tumhara kismat chamak jayga .'Thik hay agar unke nazar se mera kismat chamke to bura nehi,me hansh diye halka sa,ye bhi Babaji se sikha ki hanshi kaise honi chahiye .Babaji ki comunication knowledge unbeatable hay .

Dhir aur ahista bate karna,halka sa hanshi,sar hila ke ha bolne ki kya kimat hay -woh Babaji ne sikhaya mujhe, jab babaji apna kamre me aram karte hay us time me .Woh chamat kari hay ye kabhi unhone nehi bola.Ye prediction tha unke bhakt jono ki !

Babaji ko chune ke liye kya kya pagal panthi harkate kar te the unko bhakt jon .Babaji halka sa hanshi ke saath sabke harkat avoid karte hay.Babaji ki jo manager tha(pradhan bhakt) woh Babaji ki room me sam ko kisi ko aane nehi dete ,Babaji jis suit me rahete uske samne unka  personal char security guard hote hay ,jo kisi ko nazdik aane nehi dete .

hotel industry


Humare hotel ki room aur restaurant ki sale bahut bar gaye inke hone pe .Kaal babaji ka teaching khatum hoga aur woh fir aapna ashram Mumbai pe wapas jayenge.Mujhe Babaji bola -Tapas,kaal Subhe 6 baje mera flight hay ,4 baje me niklunga,tum aa paoge janakpuri se utne subha ?G.M sir bola --Babaji Tapas aaj night stay karega hotel me.Aap check out karne ke baad hi woh ghar jayga.

Me Hotel me rahe gaye,wake up call lagaye reception ne mere liye sade teen baje.me kitchen ko bola Babaji ki sabhi room me bed tea poucha do jaldi jaldi.Ek room boy ko leke Garum paani,Honey ki bottle,ek kela aur chey pcs almond leke me poucha Babaji suit me.

Security wale kuch bole nehi woh log bhi ready hogaye ,-chay pia ,me pucha un logo ko .sabhi ne sammati janay,ki chay piliya.ander gaye suit ke ,awaz na karke room boy ko ishara kiya saman table me rakhne ke liye,aur fir ishara kiya use jane ke liye .darwaza bandh karke room boy nikal gaye.Bath room ki darwaza khula tuk karke ,awaz hua.Gerua kapda pahen ke nikla --Babaji-lekin a kya unka sar pura mundit hay---

kab unhone mundan kiya ?Babaji bhi chaunk gaye mujhe dekh ke,fir dhire dhire mere paas aaye aur haath pakda mera,dono aankh aashnu me bhara hay,honth unka kanp raha tha ,fir sunai diye Tapas
me pichle10 saal se ganja hu,mera bal nakli hay.manager ji ko sirf malum hay iske bare me ...me tumhe request.....

service industry


Me mamuli sa job karne wala banda hu.Hotelier logo ko kitna kuch raaz ke bare me malum hota,woh thodi hi jate use viral karne .Me unko bola tha --'Babaji me service industry me hu ,service ke alaba dusre kisi me mera interest nehi hay .'Haath pakde mere Babaji-"jab bhi kuch jarurat ho to phone karna".Pichle 17 years Babaji ko la nehi paye unke hotel me ,mere M.D log.






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